Philosophy and literature- Antigone by Sophocles Essay

Philosophy and literature- Antigone by Sophocles - Essay Example The king decides to give his predecessor a decent burial and formulates harsh law to punish the Polyneices. Where else it is right to accord traitors the harshest punishment so as to discourage others from trying it, according to Sopholes (441 BC), leaving dead bodies to decay without being buried is not acceptable by the gods. The whole story has evidence of the conflict when choosing between the good and bad. Ismene is also faced with a hard decision to make when confronted by Antigone to lend a hand in burying their brother Polyneices. Unlike Antigone, Ismene decided to stick by the rules of the government, only to latter feel the weight of the cause of action taken by Antigone, which makes her willing to die with her. This conflict begins to manifests immediately after Oedipus, the father of Eteocles and Polyneices leaves the throne and moves out of the kingdom. The two brothers are left behind and they fail to agree on the rightful heir to inherit the throne. Eteocles drives Polyneices out of the kingdom, only to return to challenge the throne with war. The war results to the demise of the two brothers. King Creon takes over the throne and feels that Polyneices acted out of bad faith and portrayed actions of a traitor when he engaged the king in a battle that resulted to both their demise. As a punishment to Polyneices, Creon decides that his dead body will be left to decay and be eaten by vultures while Eteocles was buried with honor. With the love of a brother and the need to do right, Antigone then decides to go against the ruling of the king and decides to bury her brother. The main characters are Antigone and Creon. Antigone is committed to bury her brother regardless of the consequences that are set for anyone who will go against the law. She represents the common man who despite the presence of rules and regulations that are set to govern them, at one point

Article analysis Essay Example | Topics and Well Written Essays - 2000 words

Article analysis - Essay Example The internationalization process helps in development and applicability of the internationalization process theory to the several marketing operations (Conconi, Sapir, and Zanardi, 2013). For example, the gradual internationalization process inspires the organization to enter markets, which have an impact of the economic, social and cultural similarities with the growing domestic and international markets. The study will deal with the various dimensional aspects of internationalization and its effect on the business activities (Birnik and Bowman, 2007). The author of the study will also highlight the various facets of strategies that help in the development of emerging markets. Finally, the study will conclude the impact of emerging markets on the developed and developing economy for the success of the organization and the economy itself. Emerging Markets of Developed & Developing Economy The gradual internationalization process requires exploration of the market with several opportu nities and more or less with equitable similarities. This process also helps in addressing the risks associated with innovative capability and also the perceived risks associated with foreign market entry. There are usually various dimensions to the market entry which increases with the foreign entry modes, and the dimensions include resource commitment and order of market entry. Gradual internationalization requires less resource commitment such as exporting right from the beginning of the market entry and then transfer into other entry modes. Resource commitment requires emphasis on the perceived risk associated with each of the market entry modes (Cai, 2000). The second dimension is the order of market entry modes, which lays emphasis on an organization trying to enter into domestic markets and then expanding into international markets. This order of entry is also known as psychic distance on the internationalization theory. Emerging markets have been regarded as the attractive s ource and target market for further operation and expansion of the base activities. These emerging markets have been regarded as the base of manufacturing activities due to their easy availability, high quality and cheap labor and easy-to-assemble raw materials. The multinational corporation has expanded by opening several units worldwide. It has been observed that Internet organizations expand on a global scale for reduction in deviation methods and errors in their distribution system (Gustafson, 2011). The Internet organization has expanded a larger scale for wider operations and also increases in their outcome for various purposes. Internationalization Process Theory The concept of internationalization process was formulated by Johanson and Wiedersheim-Paul and was modified gradually by other authors. The internationalization process differs marginally between policy formulations and status quo. This process also helps in conceptualizing the international marketing theory in a di fferent way, which is often termed as an entrepreneurial fact (Shirani, 2009). The major objectives of the internationalization process is access to low cost production, proximity to suppliers, availability of technical and non-technical skills, reducing competition, energy, etc. (Kim, 2003). The internationalization process also helps in understanding the entry mode strategies and developing a market entry mode for the company accordingly. Internationaliza

LG Mobile Essay Example for Free

LG Mobile Essay Founded January 5, 1947 Headquarters Address LG Twin Towers, 20 Yoido-dong, Youngdungpogu, Seoul, South Korea Our Businesses Electronics, Chemicals, Telecommunications and Service (Number of Companies: 53) LG Electronics LG Display LG Innotek Hiplaza Hi Logistics System Air-Con Engineering Siltron Lusem LG Chem SEETEC Coca ·Cola Beverage Company LG Hausys LG TOSTEM BM HAUSYS ENG LG Life Sciences LG MMA LG TeleCom CS Leader A†¢IN LG Dacom LG Powercom DACOM Crossing CS ONE Partner LG CNS LG N-Sys 1947 1953 1958 1967 1970 1974 1995 †¢Chairman In Hwoi Koo founds LG by establishin g Lak Hui Chemical Industrial Corp. (now LG Chem) †¢Lak Hui Industry establishe d (now LG Internatio nal Corp.) †¢Goldstar Co. establishe d (now LG  Electronics) †¢Honam Oil Refinery Co. establishe d (now GS Caltex of GS Group) †¢Cha Kyung Koo takes office as Chairman †¢Lak Hui changes its name to Lucky Co., Ltd †¢Bon Moo Koo takes office as Chairman †¢ New Corporate Identity (CI) establishe d (Lucky Goldstar LG) Goldstar produced first electronics in Korea. 1959 1960 1961 1965 1966 1968 1969 1973 1974 1979 1981 1982 1983 1984 1985 †¢First radio †¢First electronic fan †¢First telephone †¢First refrigerator †¢First black and white TV †¢First air room conditioner †¢First elevator, escalator, washing machine †¢First cassette recorder †¢First PMC single station equipment †¢First videotape recorder †¢first electronic VTR †¢First color video camera †¢First compact disc player in Korea †¢First multiplex television with sound and color in Korea †¢First laser machines in Korea, single unit video 8 mm VTR in Korea 1958-1995 1962 1975 1976 †¢ Goldstar introduces private loans for the first time in Korea †¢ Goldstar establishes the Central Research and Development Institute †¢ Goldstar Precision Industry (currently LG Innotek Co., Ltd.) established 1977 1978 1989 †¢ Goldstar develops color television †¢ Goldstar achieves exports to the amount of 100 million USD †¢ Goldstar Industrial Systems develops the fourth direct drive ultra precision robot in the world 1995 †¢ LG Electronics Inc. acquires Zenith, the largest electronics company in the United States 1995-Today 1995 †¢Chairman Bon Moo Koo created and enforced Jeong-Do Management* and No. 1 LG as the companys core management goals. 1996 †¢LG Electronics Inc. establishes the LG-IBM PC company 1999 †¢LG Electronics Inc. develops the thinnest plasma display panel in the world 2001 †¢LG Electronics becomes the worlds first to develop organic EL for IMT-2000 2004 †¢LG Electronics develops the worlds first land-based digital multimedia broadcasting phone †¢LG Electronics unveils 3G mobile phones for Hutchison 2005 †¢For eight years in a row, LG Electronics is number one in the world for sales of optical storage devices †¢LG Electronics opens the LG Digital Reading Room in the National Library of Russia †¢LG Electronics develops the worlds fastest 3D game phone 2006 †¢LG Electronics wins the 2006 Hong Kong Design Award for its Chocolate phone †¢LG Electronics unveils the worlds thinnest ceiling-bound system air conditioner †¢LG Electronics unveils the worlds slimmest (33-cm) flat-panel TV 2007 †¢LG Electronics is ranked first in the global CDMA market for two consecutive years ï  ½ ï  ½ ï  ½ Revenues: $12.1 billion (FY 2008) that increased 10.3% compared with FY 2007  Collaboration with Microsoft Corporation,  Android software under Google Inc., Wal-Mart, EBay, Toyota Threat Case of LG 830 Spyder cell phone ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ Jeong-Do Management and LGs management principles Increase the value for the shareholders and investors Improve reliability, flexibility and responsibility Increase the speed of responding to the consumers’ feedbacks Human recourses (Attract Foster) Music ï  ½ business mobility Nokia software communication game Global Market Local Market But in the United States, Nokias market share has been steadily declined. Nokia has to develop more CDMA mobile phones. Because the U.S. wireless operators have a strong control on the market, while the wireless technology in the United States has also been less advanced than Europe. ï  ½ Motorola was founded in 1928. It is the leader in the world’s chip manufacturing and electronic the communications. direct US Veriz on sales Gove rnme nt WalMart distribut ors products widely sold through Retailers dealers licensees Main customers of Motorola ï  ½ ï  ½ ï  ½ Because of lacking of compelling new phones, the market share of Motorola’s mobile phones continue to depress. Samsung replaced the location of Motorola becoming the secondlargest mobile phone marker. Now Motorola can only rank at third. Samsung slips into No.1 mobile phone slot in US Leaves Motorola sadly Second ï  ½ Just as LG, Samsung Group is also a South Korean company which offering various industries including electronics and mobile phones. In 1973ï ¼Å'Martin Cooper invented the first mobile phone in the world. The 1G phone looks boxy and can only be served as movable but hardly portable. Many people call this cell phone as bricks and mortar or â€Å"KINGBOX†. Future mobile phones will be emphasis on security and data communication. On the one hand it will strengthen the protection of personal privacy, on the other hand the data services will enhanced by more researches and development. ï  ½ ï  ½ A large-scale of 3G networks is sweeping the whole global mobile phone market. At the same time, the global market of mobile phones is facing its biggest threat. Some common tools of International phony such as Skype, Icq and MSN are more and more convenient and popular. The future of Internet telephony will become a mainstream form of network communication which is under the trend of scientific and technological progress and perfection instead of mobile phones. General Outline Troubles Advantages Milestones 1997: 1962: 1958: Goldstar Established (LGE) LGE expands business to the U.S. with radio’s. Supplied United state’s Ameri-tech with mobiles phones. ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ 115 companies: 84 subsidiaries, 34 liaison offices (250 companies total) Workforce: 84,000 36 RD and Design Centers: 30 RD, 6 design Workforce: 17,000 63% of workforce employed overseas. (101,000 of 160,000 total) Global Subsidiaries/Companies: Europe: 22 China: 16 Middle East Africa: 11 Asia: 10 CIS: 7 South America Central America: 10 United States: 7 (Currently number 2 in U.S. market behind Motorola) Japan: 1 Global Sales KRW in BS Trillions 4.6 50 45 5 40 35 30 25 20 15 10 5 6 5 10 10 10 10 11 10 13 12 11 Home Ent. AC 16 Home App. 4.5 8.6 15.8 D.Media D.Display D.App. Mobile 0 2005 2006 2007 2008 2008 Q2 % Market Share Others, 16.6 SonyEricsson, 8.2 Nokia Nokia, 41 Motorola LG, 9.3 Samsung, 15.4 Motorola, 9.5 Samsung LG SonyEricsson Others ï  ½ Fluctuations in KRW: (Competitive exports) 2005: $1(USD)= 1,103 won 2006: $1(USD)= 955 won 2007: $1(USD)= 929 won 2008: $1(USD)= 1,103 won 2009: $1(USD)= 1,183 won ï  ½ NAFTA 1994/WTO 1995 ï  ½ Late Start (counter: RD, Design, Localization) ï  ½ High-End/Quality (counter: LG Chocolate consignment, PBL) ï  ½ PRADA – Luxurious PRADA phone ï  ½ Microsoft – Windows Mobile 6.0/Smartphones ï  ½ Mark Levinson (Audio Systems) – Music Phones (Chocolate) ï  ½ Google – Pre-installments in phones. ï  ½ Schneider – Mobile phone camera lenses. ï  ½ ï  ½ ï  ½ LGE sports sponsorships/partnerships Formula 1 Multi-year partnership 1/09. Official consumer electronics, mobile phones and tech. Viewed by 588 million. ï  ½ ï  ½ International Cricket Council Official Sponsor from (ICC) 2002-2015. Following of 2-3 Billion: U.K., Australia, India, South Africa and other British Commonwealth countries. Football Club Sponsors: ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ ï  ½ Sao Paulo Fulham Liverpool Olympic Lyon Hungary National Team Iraq National Team Greece National Team Russia National Team LG Amsterdam Tournament LG World Cup Most Popular Sports in the world: (approx. 6.71 billion people) 1. Soccer – 3.5 billion 2. Cricket – 2-3 billion 3. Field Hockey – 2 billion 4. Tennis – 1 billion 5. Volleyball – 900 million 6. Table Tennis – 800 million 7. Formula 1 – 588 million 8. Baseball – 500 million 9. Golf – 400 million 10.Gridiron Football – 400 million 1995 †¢Acquired U.S. based Zenith 1997 †¢CDMA (3G) Handsets produced 1998 †¢60’’ plasma T.V. 2000 †¢Launched the world’s first Internet refrigerator 2001 †¢World’s first internet washing machine 2003 †¢Number 1 global producer of CDMA phones 2004 †¢Advertised world’s first 71† plasma T.V. 2005 †¢ 4th largest mobile phone supplier globally †¢ 18 million Chocolate phones sold. 2008 †¢ LG Mobile selected as the supplier for the â€Å"World Phone† †¢ World’s first 3G watch phone with full touch screen. †¢ LG Dare phone wins CES â€Å"Best of Innovations† award 2009 †¢ LG Secret phone wins â€Å"red dot design† award †¢ LG KS 360 phone wins â€Å"iF Design’ award. FEATURED PRODUCTS ï  ½ Brand Name ââ€" ¦ top 10 brand in electronics 2008 ï  ½ Marketing in UK ââ€" ¦ LG hired Alcone Marketing ââ€" ¦ 10% of market share for mobile phones ï  ½ Design ââ€" ¦ LG Prada: top 10 Fashion designs in Europe ââ€" ¦ Bluetooth Handsets : drive and talk ï  ½ Consumers’ satisfaction ââ€" ¦ J.D. Powder and Associates’ study ï  ½ Supply management †¢ Fashion phone designs ï  ½ Contracts with football clubs ââ€" ¦ Liverpool ââ€" ¦ Fulham †¢ Global Recession ï  ½ Competitors ââ€" ¦ Nokia Corporation ââ€" ¦ Motorola, Inc ââ€" ¦ Samsung Group ï  ½ Global Recession ï  ½ Short-term: ââ€" ¦ Improve supply management ââ€" ¦ Satisfy lower market ââ€" ¦ Bluetooth Handsets : drive and talk ï  ½ Long term: ââ€" ¦ ââ€" ¦ ââ€" ¦ ââ€" ¦ Increasing fashion designers field American Football in USA Increase market share in Asia Buying small companies or stocks

Satisfaction For Food And Services Provided By Mcdonalds Commerce Essay

Satisfaction For Food And Services Provided By Mcdonalds Commerce Essay Currently, the worlds largest fast-food restaurant chain is McDonalds Corporation. In 1940, Dick and Mac McDonald was started their business and open the first restaurant in San Bernardino California. In 1948, the McDonald brothers were set a standard of modern fast-food restaurant with the introduction of Speedee Service System. Now, McDonalds has more than 20000 restaurants which can able to be found in 120 countries around the world, and about 80% are franchises. (Gross Forbes, 1996) Customer satisfaction is an integrated indicator of performance, expectation, equity, affect and disconfirmation. (Kimita,K., Shimomura,Y., Arai,T.,2009) Now a day, the important key element for a business to success in a marketplace is customer satisfaction. This is because the customer is very important for the organisation or in the business world. Without any customer, the business cannot last longer and will be face bankruptcy. In order to carry out this research, the researchers choose a topic regarding the level of customer satisfaction for food and services that provided by McDonalds. 1.2 Scope Customer satisfaction for food and services that provided by McDonalds. 1.3 Problem statement In order to maintain brand loyalty from the loyal customers and attract new potential consumers, McDonalds need to study the level of customer satisfaction for the foods and services it provide. McDonalds can know the customer taste of the food, from there McDonalds can do some changes to meet the customer needs. This research is to know the nutrition fact and variety of choices for the food and the set meal. To know the services that provided by the staff of McDonalds is important in this research. This is because a good service towards customer can maintain the customer to visit again to the shop. The example of the service like the courtesy, prompt and quick service that the staffs need to provide to the customer. Through this research, McDonalds can know their level of progress compare with the great competitors like KFC, AW, Burger King and etc, because all these fast food restaurants serving almost similar food like burger, fried chicken and soft drinks. 1.4 Research question What are the factors that encourage customer to dining in McDonalds? How to improve the food and services in McDonalds? 1.5 objective To increase the customer satisfaction when the customer dining in McDonalds To improve the quality of food and services in McDonalds 1.6 Research outcomes The area that needs to improve by the staff of McDonalds is the attitude of politeness to the customers. Customer towards the cleanliness and the environment in the McDonalds. McDonalds will understand the requirements and expectations from the consumer through this research. After doing this research, McDonald can know how to strengthen their position in this fast-food business. It was suggest that cleaner will be set to clean the wash room from usually once in a day to twice in a day to make sure the cleanliness of wash room and will put purifying system inside it. Suggest McDonalds using plantation oil or olive oil instead of normal oil to cook the food because older group of customers are more concern about their body healthiness. From this research, McDonalds will know what are their strengths and weaknesses in the fast-food business. 1.7 Limitation Since this research only for McDonalds, this does not mean that the research results are the same for all of the fast-food restaurants. (595 words) Task 2.0 literature review 2.1 Modeling repurchase frequency and customer satisfaction for fast food outlets According to Law et al (2004), they found out that in order can have more satisfied and loyal customer, company must understand the having an impact of service quality and waiting time on repurchase regularity and customer satisfaction. The authors used a general linear model (GLM) to study the relationship between the waiting time and the repurchase frequency in fast food operation. The results shows that the factors that influence the customer return repurchase frequency are food quality, seat availability, environment, waiting time and staff attitude. Besides that, the authors also used polytomous logistic regression (PLR) model to quantify the categorical measurement of overall satisfaction. The results indicate that the significantly affect customer satisfaction is food quality, food variety, waiting time and staff attitude. The authors believed that through this model can help managers to understand the important factor that influence customer loyalty as well as the satisfactio n level from the customer in the fast food industry. Besides that, it can help the fast food industry to make some improvements accordingly. This article can helping me have a better understanding for my research topic at the same time I can get the information regarding the factor that influence the customer return repurchase frequency to the fast food outlets. (208 words) 2.2 The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions According to Ryu et al (2012), they found out that few exams have studied to identify the consequences and antecedents of image, especially restaurant image in relation to the restaurant experience. The authors used structural equation modelling (SEM) to simultaneously examine the structural relationships among the proposed constructs. The results show that the quality of the service, food and physical environment were important to determinants of restaurant image. In addition, the quality of the food and physical environment were important to predictors of customer perceived value. The results resistant that customer perceived value is certainly an important to determinant of customer satisfaction. The customer satisfaction is also important to predictor of behaviour intentions. From the authors research of limitation and implications, they found out the purpose of the study will help researcher to understand the complex relationship among behavioural, customer satisfaction, custome r perceived value, restaurant image, physical environment, service and food to intentions in the restaurant industry. From this article, I found out that the quality of the service, food and physical environment are important to determinant of the customer satisfaction. These points are valuable and helping to gain better understanding of my research topic. (195 words) 2.3 Measuring customer satisfaction in the fast food industry: a cross-national approach According to Gilbert et al (2004), they felt that in todays ever-increasing globalization of brands and services, to attend to the satisfaction of their customer in both domestically and abroad, need to have service-oriented businesses. At the same time, they also need to exceed distinctive cultural dissimilarity from country to country. In this study, the authors provide a cross-cultural comparison of the service satisfaction of fast food business in four English-speaking countries. Based on the data collected from customer from five globally-franchised fast food chains, the authors are using an earlier developed service satisfaction instrument. The research finding from the future research support of this study, the quantity of cross-cultural service satisfaction among franchised services and brands could aid business managers hard work to evaluate the quality of the services. The factors that can make customer satisfaction are provision of courtesy, treatment received, the ease to get help, the security inside and the security outside. The finding indicated that all these factors are important for all over the countries. They also provide crossways nationwide boundaries and on a more practical basis and real time. Provision of courtesy, treatment received, the ease to get help, the security inside and the security outside, all of these factors are important for all the country. These points are very useful for me while I to gather my information. (224 words) Task 3.0 Research Methodology 3.1 Research Question What are the factors that encourage customer to dining in McDonalds? How to improve the food and services in McDonalds? The reason for me to choose the above question is because I can know the factors that encourage customer to dining in McDonalds, and McDonalds can further improve their food or services in order can attract more new customer at the same time also can maintain the old customer to dining in McDonalds. 3.2 research approach Deductive According to David (2009), he stated that the deductive approach usually use in quantitative research and it was dominates. In that researchers are choose in advance which variables they will examine and state their hypothesis to be exanimate, sometimes an experiment can find out something not widely known or recognised earlier. Inductive According to Andrews et al (2005), they stated that the inductive approach was using by the researchers start with wide research questions rather than with a particular theory and/or testable hypotheses. The data was collected by the researcher and they will build mid-range theories from the ground up. These grounded theory data and new data collection is constantly changing and revising. I am using the deductive approach for my research. This is because I need to gather lot of general information to do this research. This deductive approach can help me transforms the general theory into a particular hypotheses in order for me to prove and test whether is right or wrong. 3.3 research strategy Exploratory research According to Krishnaswami and Satyaprasad (2010) they defined exploratory research is preliminary study of an unfamiliar problem about which the researcher has little or no knowledge. It usually takes the form of a pilot study. I will use exploratory research to investigate my research topic. The reason is when I do this research I will relies on the secondary research and also need my course mate to help me for pilot on my questionnire. 3.4 quantitative / qualitative data Quantitative Data According to Joyce and David (2012), they stated that the quantitative data is numerical data are come from spreadsheets, databases or log files. Qualitative Data According to Dembkowski and Lloyd (1995), they stated that the qualitative data is non-numeric data that come from recording, storing, coding, categorizing, searching and retrieving and summarizing data. I am looking for the qualitative data to do my research. This is because in order me to gather information about my research topic, I need to do searching from internet, journal or book. 3.5 data collection method In order me to do my research I will use primary and secondary sources to collect the data. The primary sources are to find five respondents to help me pilot my questionnaire. These five respondents are from Segi College Kuala Lumpur and all of them are my course mate. The reason I choose my course mate is because they rare understand about this subject. I believe the result that they are give to me are appropriate than other people. I will gather my information by searching in internet, journal or book. I also refer to the researcher report regarding this topic. All these are my secondary sources for me to collect my data. 3.6 ethical issues The ethical issue that I need to consider in carrying out this research is all the data that I collected must be confidential and will not give to the third party. Besides that, I also need to be honest to report my data, result or methods. (556 words) Task 4.0 questionnaire design 4.1 research question What are the factors that encourage customer to dining in McDonalds? How to improve the food and services in McDonalds? 4.2 cover letter The level of customer satisfaction for food and services provided by McDonalds Dear Respondents, I am a student from University of Greenwich in BA (HONS) Business Management (BABM) under collaboration of Segi College Kuala Lumpur. I am doing this research is to undertaken fulfilment of the requirement from my university. The following statements and questions are purely for my academic study to investigate The level of customer satisfaction for food and services provided by McDonalds. All the information that provided by you will be kept in private and confidentially and will not give to the third party. It is only to be used for my research purpose. Your kind cooperation will be high appreciated. Thank you Yours faithfully, Loke Siow Kuan 4.3 original questionnaires Pilot by: _________________ This particular questionnaire is designed to get the response from the customer to survey The Level of Customer Satisfaction for Food and Services Provided by McDonalds Please tick (à ¢Ã‹â€ Ã… ¡) whichever relevant:- Age à ¢- ¡ Under 15 à ¢- ¡ 15 30 à ¢- ¡ 31 45 à ¢- ¡ 46 and above Gender à ¢- ¡ Male à ¢- ¡ Female Race à ¢- ¡ Chinese à ¢- ¡ Indian à ¢- ¡ Malay à ¢- ¡ Others Marital Status à ¢- ¡ Single à ¢- ¡ Married à ¢- ¡ Divorced à ¢- ¡ Widowed Occupation à ¢- ¡ Student à ¢- ¡ Private Sector Worker à ¢- ¡ Government Sector Worker à ¢- ¡ Self employ Monthly income level à ¢- ¡ Less than RM1000 à ¢- ¡ RM1001 RM2000 à ¢- ¡ RM2001 RM3000 à ¢- ¡ RM3000 and above Number of time(s) you visit to McDonalds in a week à ¢- ¡ 1 2 à ¢- ¡ 3 4 à ¢- ¡ 5 6 à ¢- ¡ More than 6 Section B: Information about customer satisfaction for food and services Services The staff served the food exactly as you ordered it? à ¢- ¡ Yes à ¢- ¡ No The staff provided prompt and quick service to you? à ¢- ¡ Yes à ¢- ¡ No The staffs are always willing to help you? à ¢- ¡ Yes à ¢- ¡ No The staffs made you feels comfortable when you dealing with them? à ¢- ¡ Yes à ¢- ¡ No The staffs are courtesy to you? à ¢- ¡ Yes à ¢- ¡ No Food Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied The food tastiness The food nutrition The variety of food in the menu The pricing of value lunch package The pricing of the breakfast package Factor to encourage customer dining in McDonalds Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied The pricing of the food The location of the McDonalds. The environment in the McDonald The Wi-Fi in the McDonalds The cleanliness in the McDonalds

David Letterman :: Essays Papers

David Letterman Anyone that has met, seen, heard of, or listened to David Letterman can immediately tell he has a likable and humorous personality. Anyone studying him can see that his â€Å"clowning,† as he called it, is more than simple clowning in its accepted sense. In inventing weird disasters and making up places that did not exist, which he did quite often as a weather man for channel 13, he was indulging himself in another facet of his complicated humor. It was â€Å"nonsense†-nothing more, nothing less. And the nonsense that David found most compatible with his sense of humor was fragile, soap-bubble thin, and as transparent as butterfly wings. This easygoing, laid back sense of humor has brought him were he is today. On the other hand, anyone that has met Garrett Scharton has more than likely been stung by his sarcastic, witty remarks. His sense of humor, derived from his ever- changing childhood, has taught him to always â€Å"be on his toes.† Garrett’s hardships in his early years have opened his eyes to see the lighter side of everything to keep his sanity. This sometimes gets in his way of experiencing new things. The lingering insecurities in the back of his mind, which are shadowed by his unsurpassed wit, put a wall in front of anyone trying to get close. David Letterman and Garrett Scharton’s sense of humor are comparable in two ways. David’s peachy, childish remarks surprise even the most intelligent of observers. He cracks jokes, plays pranks, and â€Å"clowns around,† to have fun. He makes people laugh to hear them have a good time. While Garrett, stings with words to keep people at a distance. David jokes around to have fun, while Garrett does it for protection. All throughout his life David performed sub-par academically compared to his older and younger sisters. His â€Å"C† average convinced him to lower his goal for going to Indiana State, and settle for Ball State. His less than professional training as a radio talk show host gave him a chance to find his own, special angle to look at news, politics, and daily life. He now gives a lot of credit for his successful career to Ball State. In 1985, to show his appreciation to Ball State, he funded a scholarship that is eligible for â€Å"C† students only.

Dracula As an Outsider Essay -- Literary Analysis

Dracula, as it was written by Bram Stoker, presents to us possibly the most infamous monster in all of literature. Count Dracula, as a fictional character, has come to symbolize the periphery between the majority and being an outsider to that group. Dracula’s appeal throughout the years and genres no doubt stems from his sense of romanticism and monster. Reader’s no doubt are attracted to his â€Å"bad-boy† sensibilities, which provide an attraction into the novel. Looking first at his appearance, personality, and behaviour at the beginning of the novel, we can easily see Dracula’s blurred outsider status, as he occupies the boundaries of human and monster. Related to this is Dracula’s geographic sense of outsider. For all intents and purposes, Dracula is an immigrant to England, thus placing him further into the realm of outsider. To look at Bram Stoker’s Dracula as solely a monster in the most violent sense of his actions would to be look at a sole aspect of his character, and so we must look at how he interacts with the outside world to genuinely understand him. The purpose of Dracula’s physical description is to place him against humanity and see how he stacks up. He has various features which obviously make him a vampire, such as a set of sharp teeth. But there are other peculiarities to his description which mark him as being an outsider. For instance, when Jonathon Harker, and by extension the reader, first meets Dracula, he describes him as being â€Å"a tall old man, clean shaven save for a long white moustache, and clad in black from head to foot† (Stoker 15). At this point, he is a regular looking man, or at least normal enough that nothing elicits a reaction in Jonathon. Later, however, the aberrant constitution of Dracula co... ...elf by taking other shapes and become something that no longer even reveals a human. Every part of Dracula’s â€Å"adventure† in England is a reaction to his outsider status, but more so because he attacks the readers, or at least the readers that Stoker was writing for, in their native land. Lastly, and possibly most importantly, Dracula’s otherness stems from the fact that he is an immigrant from a foreign land, a land that is itself removed from certainty as it is culturally between. This immigrant status first starts out as basic hatred, then turns into a fear as Dracula attempts to colonise England and dominate it. Works Cited Stoker, Bram. Dracula. Toronto: Project Gutenberg Publishings, 1897. Kane, Michael. â€Å"Insiders/Outsiders: Conrad's "The Nigger of the "Narcissus" " and Bram Stoker's â€Å"Dracula†Ã¢â‚¬  The Modern Language Review. 92.1 (1997): 1-21. Print.

Health assessment roper logan tienery

One draw of the field of nursing is the ability for nurses to individualize their care plans for their patients. In order to ensure that unique patients are able to get healthy, they need nursing care plans as unique as they are. This means assessment and evaluation of each patient before and during care.Nancy Roper's desire to become a nurse started in childhood, and as a result of her experiences and education, she, along with two of her colleagues, developed the Roper-Logan-Tierney Model of Nursing to assess patients' level of independence and provide the best ndividualized care for them. The Roper-Logan-Tierney Model for nursing is a theory of nursing care based on activities of daily living, which often abbreviated ADLs or ALs. The purpose of the theory is as an assessment used throughout the patient care. which is often used to assess how the life of a patient has changed due to illness , injury or admission to a hospital rather than as a way of planning for increasing independ ence and quality of life. This model is related to the lifespan of the Individual, identifying twelve activities f living: maintain a safe environment, communication, breathing, eating and drinking, elimination, washing and dressing, controlling temperature, mobilization, working and playing and sleeping.Each of it is influenced by five identified factors, which are biological, psychological, socio-culture, environment and politico economic This model is used in conjunction with the nursing process to Identify actual potential problems for the Individual and how nursing care can advance the patient along the dependence to Independence continuum.